Privacy Policy

Introduction

Alpha and Omega Project, Inc. (“AOP,” “we,” “our,” or “us”) is a New Jersey-based 501(c)(3) nonprofit organization committed to providing short-term emergency assistance and community support services.

We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, protect, and manage personal information obtained through:

• Our website (https://www.aopinfo.com)
• Online donation forms
• Program applications
• Contact forms
• Email communications
• Community events

Information We Collect

We may collect the following types of information:

A. Personal Information

• Name
• Address
• Email address
• Phone number
• Donation information
• Employer information (for matching gifts)

B. Program Application Information

If you apply for assistance, we may collect:

• Household information
• Income documentation
• Housing information
• Employment verification
• Supporting documents related to eligibility

Information is collected only as necessary to determine program eligibility and administer assistance.

C. Payment Information

Donations are processed securely through third-party payment processors such as Stripe and/or PayPal. AOP does not store full credit card numbers on our servers.

D. Website Usage Information

We may collect limited technical information such as:

• IP address
• Browser type
• Pages visited
• General analytics data

This information helps us improve website performance and user experience.

How We Use Information

We process personal information only as necessary to fulfill our charitable mission, administer programs, comply with legal obligations, and operate our organization responsibly.

We use collected information to:

• Process donations
• Administer emergency assistance programs
• Communicate with applicants and donors
• Provide receipts and acknowledgments
• Respond to inquiries
• Improve website functionality
• Comply with grant, reporting, and legal obligations

AOP does not sell, rent, trade, or otherwise transfer personal information for commercial marketing purposes.

Information Sharing

We may share limited information only when necessary:

• With payment processors to complete transactions
• With contracted service providers who assist in website or administrative functions
• When required by law, court order, or regulatory authority
• When required for grant compliance and reporting (typically aggregated, non-identifying data)

We do not share applicant information for marketing purposes.

Data Protection

AOP implements reasonable administrative and technical safeguards to protect personal information.

Access to sensitive information is limited to authorized personnel and volunteers who require access for program administration.

While we take reasonable precautions, no system can guarantee absolute security.

Data Retention

We retain information only as long as necessary to:

• Administer programs
• Comply with grant requirements
• Meet legal, tax, and audit obligations

Records may be retained in accordance with applicable nonprofit and grant compliance standards.

Cookies and Analytics

Our website may use basic cookies or analytics tools to improve performance and user experience.

You may adjust your browser settings to disable cookies if preferred.

External Links

Our website may contain links to third-party websites. AOP is not responsible for the privacy practices of external sites.

Children’s Information

Our website is not directed toward children under 13. We do not knowingly collect personal information from children through our website.

Data Breach Response

In the event of a data security incident, AOP will take reasonable steps to investigate and notify affected parties as required by applicable law.

Your Choices

You may:

• Request correction of inaccurate information
• Request removal from email communications
• Contact us regarding privacy concerns

Please note that certain information related to assistance applications may be retained as required for compliance and audit purposes.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Policy Updates

AOP may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.